30-day returns

We want you to love your order. If something isn't right, you can return most items within 30 days of the delivery date for a refund or exchange.

Condition of items

To be eligible for a return, items must be unworn, unwashed, and returned in their original packaging.

How to start a return

Starting a return is simple: email us at casmarktx@gmail.com with your order number. We'll reply with return instructions and our return address: 2201 Long Prairie Rd Ste 107/174, Flower Mound, TX 75022.

Return shipping

Customers are responsible for return shipping costs. We do not charge a restocking fee on any return.

Refunds

Once we receive and inspect your returned item, we'll issue your refund to your original payment method within 7 business days.

Exchanges

If you'd like the same item in a different size or color, we accept exchanges under the same terms as returns. Just let us know in your email and we'll take care of it.

Damaged or wrong items

If you received the wrong item, or your order arrived damaged or defective, email us at casmarktx@gmail.com. In these cases, we cover the return postage and will send a replacement or issue a refund, whichever you prefer.

Sale items

Sale and discounted items can be returned or exchanged under the same terms as full-price items — 30 days, unworn and unwashed, in original packaging.

Contact

Questions about a return or exchange? Email us at casmarktx@gmail.com or call (469) 569-1653 and we'll be happy to help.