STORE POLICIES

Shipping policy

Shipping policy

Free US shipping

Every order shipped to an address within the United States ships free. There's no minimum purchase required — free standard shipping applies to every order, every time.

Processing time

Once you place an order, our team processes it in 1 to 3 business days (Monday through Friday, excluding US holidays). Orders ship from our location in Flower Mound, Texas.

Delivery time

After your order ships, standard delivery takes 5 to 8 business days. Delivery times are estimates and can vary slightly depending on your location and the carrier.

Tracking

As soon as your order ships, we email you a tracking number so you can follow its progress all the way to your door.

Address changes

If you need to change your shipping address, email us at casmarktx@gmail.com within 12 hours of placing your order. We process orders quickly, so the sooner you reach out, the better our chance of updating it before it ships.

Lost or damaged packages

In the rare case that your package is lost or arrives damaged in transit, email us at casmarktx@gmail.com. We'll take care of it right away with a replacement or a full refund.

Questions

We currently ship to addresses within the United States only. If you're located outside the US, please email us at casmarktx@gmail.com before placing your order. For any other shipping questions, reach us at casmarktx@gmail.com or by phone at (469) 569-1653.